Application Terms of Service

1. Acceptance of Terms & Scope

These Application Terms of Service ("Terms") govern your access to and use of the web application, user portals, submission forms, APIs, and digital services (collectively, the "Platform") provided for the SHINsational Challenge 2026 organized on behalf of Nongshim Indonesia and its authorized technical operators.

By creating an account, authenticating via Google Sign-In, accessing the Platform, or submitting entries, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of the Platform.

2. Campaign Rules & Delegation to Official Guidelines

The Platform serves as the digital intake and verification system for the promotional campaign MY SHIN MOMENT CHALLENGE 2026 ("SHINsational Challenge 2026").

All rules and requirements concerning campaign participation, eligibility criteria (Indonesian citizens aged 18+ with valid KTP), eligible product purchases (minimum 2 pcs Nongshim products distributed by PT Sukanda Djaya), retailer channels (SHINsational Umum, Alfamart Group, Indomaret Group), physical receipt retention, video themes, judging evaluation, and prize fulfillment (including 15 Grand Prize Trips to South Korea and 25 Extra SHINsational Gift Sets) are governed exclusively by the official Syarat & Ketentuan Resmi.

Participation in the campaign via this Platform requires full compliance with both these Terms and the official Syarat & Ketentuan. In the event of any conflict between these technical Terms and the official campaign rules regarding contest eligibility or prizes, the Syarat & Ketentuan shall govern and prevail.

3. User Accounts, Authentication & Security

• Authentication Methods: You may access the Platform through third-party single sign-on (Google OAuth 2.0) or registered email credentials.
• Accurate Information: You must provide accurate, current, and complete profile information, including a valid Indonesian WhatsApp phone number. Providing fraudulent, deceptive, or misleading details may result in account termination and disqualification from any campaign rewards.
• Account Confidentiality: You are responsible for safeguarding your login credentials, session cookies, and authentication tokens. Any action performed under your account credentials is deemed to be performed by you.
• Single Account Limit: Each individual participant may register and operate only one (1) account. The creation of synthetic, duplicate, or proxy accounts to bypass submission thresholds or manipulate campaign mechanics is strictly prohibited.

4. Acceptable Use & Platform Conduct

You agree to use the Platform strictly for lawful purposes and in accordance with these Terms. You agree that you will NOT:

• Upload forged, falsified, digitally manipulated, AI-generated, stolen, or duplicate purchase receipts.
• Submit social media links, handles, or content that you do not own or do not possess express permission to submit.
• Deploy automated bots, spiders, crawlers, scrapers, or scripted tooling to interact with the Platform, submit forms, or circumvent system rate limits.
• Attempt unauthorized access to administrator portals, backend databases, API endpoints, server infrastructure, or private participant data.
• Interfere with, overburden, disrupt, or compromise the technical infrastructure, network routing, or security controls of the Platform.
• Introduce, upload, or transmit malware, viruses, trojans, worms, logic bombs, or other malicious computer code.
• Submit or link to content that is unlawful, defamatory, sexually explicit, abusive, harassing, threatening, discriminatory (SARA), or infringing upon third-party rights.

5. Intellectual Property & Content Licenses

• Platform Intellectual Property: All visual designs, UI components, code, graphics, branding, and registered trademarks—including "Nongshim", "Shin Ramyun", and campaign logos—are the exclusive intellectual property of Nongshim Indonesia and its licensors. You are not granted any trademark, patent, or proprietary license by using the Platform.
• Ownership of User Content: You retain all copyright and proprietary rights in the original video entries and creative captions that you submit through the Platform.
• Promotional License Grant: By submitting content or video URLs to the Platform, you grant Nongshim Indonesia, PT Sukanda Djaya, and their authorized agencies an irrevocable, non-exclusive, worldwide, royalty-free license to host, display, index, reproduce, and broadcast your submission across campaign galleries, social media channels, and marketing reels in connection with the SHINsational Challenge 2026.
• Warranties on Submissions: You represent and warrant that your submissions are your original creations and do not infringe on the copyright, trademark, privacy, or publicity rights of any third party.

6. Digital Receipt Uploads & Verification

• Accepted Formats & Size: Receipt files must be submitted in JPEG, PNG, WebP, or PDF format and must not exceed the maximum file limit of 10 MB per upload.
• Authenticity & Duplicate Checks: To maintain contest integrity, each purchase receipt can only be submitted once. The Platform automatically detects and rejects duplicate receipt submissions.
• Physical Receipt Retention Requirement: Digital upload through the Platform constitutes initial submission verification only. As stipulated in the Syarat & Ketentuan, participants must retain their original physical purchase receipts. Failure to produce original physical receipts upon request during winner verification may result in disqualification.

7. Third-Party Services & Integrations

The Platform incorporates integrations with third-party providers, including Google Identity Services (OAuth 2.0) and embeds or links to social media platforms (TikTok, Instagram, and YouTube).

Your interactions with third-party services are subject to their respective terms of service and community standards. Nongshim Indonesia does not control and is not liable for third-party service availability, API changes, account suspensions, or content moderation on external platforms.

8. Platform Availability, Maintenance & Termination

While we endeavor to provide continuous and reliable platform access, the Platform is provided on an "AS IS" and "AS AVAILABLE" basis. We reserve the right to perform scheduled maintenance, software updates, and security hardening at any time without prior liability.

We reserve the right, at our sole discretion, to suspend or terminate accounts, refuse submissions, or revoke access to the Platform for any user who violates these Terms, attempts system abuse, or circumvents the official campaign rules.

9. Disclaimer of Warranties & Limitation of Liability

To the fullest extent permissible by applicable law in the Republic of Indonesia, Nongshim Indonesia and its platform operators disclaim all representations and warranties, express or implied, including fitness for a particular purpose, non-infringement, and uninterrupted system operation.

Under no circumstances shall Nongshim Indonesia, its affiliates, directors, employees, or technical partners be liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from platform downtime, network failures, delayed form submissions, or unauthorized data access beyond our reasonable technical control.

10. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with the Platform shall be governed by and construed in accordance with the laws of the Republic of Indonesia (Negara Kesatuan Republik Indonesia).

Any controversy or claim arising from these Terms that cannot be settled amicably through good-faith consultation within thirty (30) days shall be submitted to the exclusive jurisdiction of the District Court of South Jakarta (Pengadilan Negeri Jakarta Selatan).

11. Inquiries & Legal Contact

For questions, platform support, or legal notices concerning these Application Terms of Service, please contact: